About This Role
As a Mid-Level Support Engineer at Apple, you will serve as the point of escalation for complex technical issues. You will work closely with engineering teams to identify bugs and improve product reliability for enterprise clients.
What You'll Earn
$80,000 - $110,000 per year
Base pay for Support Engineer roles. Check the official application for total compensation including equity and bonuses.
What to Expect
ENVIRONMENT
Fully remote workflow with digital communication tools.
ONBOARDING
Comprehensive training provided by Apple upon hire.
CAREER PATH
Opportunities for advancement within the Support team.
Responsibilities
- Escalate and resolve tier 2/3 tickets
- Collaborate with product engineering
- Write technical documentation
- Mentorship of junior advisors
What You'll Need
To qualify for this Mid-level role, you should meet the following criteria:
- 3+ years in technical support
- Deep knowledge of macOS/iOS
- Experience with enterprise MDM
- Strong analytical skills
Benefits
- Comprehensive health plans
- Apple stock options
- Remote work flexibility
- Employee discounts
Trust & Authenticity
This Support Engineer listing at Apple has been verified by the JOBINOCULARS team. We confirm that this link leads directly to the official Applecareers portal. We never charge for applications and we never scrape "ghost" jobs.
LEARN ABOUT OUR VERIFICATION PROCESS →Apple Support Engineer FAQ
How do I apply for this Support role?
Click the Go to Application button. We'll take you directly to Apple's official careers portal. No account is required on JOBINOCULARS to browse or apply.
What is the expected salary for a Support Engineer?
This position at Apple pays $80,000 - $110,000 per year.
Is Apple hiring for remote Support Engineer jobs?
Yes, this specific Support Engineer role is fully remote.
How to get a Support Engineer job with no prior experience?
For Mid-level roles, companies like Apple look for soft skills, reliability, and a willingness to learn. Highlight any transferable skills from previous roles or volunteer work in your application.